Accounting Services Fulfillment Policy
1. Introduction: This policy outlines the procedures and standards for delivering our accounting services, ensuring accuracy, compliance, and client satisfaction.
2. Service Delivery:
Timeline: Services will be completed within the timeline specified in the service agreement. Typical timelines will be communicated at the start of the project.
Communication: We will provide regular updates on the progress of services and notify you promptly of any anticipated delays.
3. Quality Assurance:
Standards: Our services adhere to industry best practices, regulatory requirements, and quality standards.
Satisfaction: If you have any concerns about the service, please contact us within 7 days of completion to discuss possible resolutions.
4. Modifications:
Requests: Any changes to the service scope must be requested in writing. We will assess the impact on costs and timelines and provide a revised agreement if necessary.
Approval: Modifications will be implemented only after receiving written approval from the client.
5. Cancellations:
Policy: Once the service agreement is signed and work has commenced, no refunds will be provided. We are committed to delivering the agreed-upon services to your satisfaction.
Notification: If you wish to cancel the service, please notify us as soon as possible. We will cease further work but will bill for the portion of the project completed up to the cancellation date.
6. Contact Information: For any questions or concerns about this policy or your service, please contact our support team at Info@hmbacct.com.
7. Policy Updates: This policy may be updated periodically. The latest version will be available on our website.